COMPLAINT POLICY

When a customer problem occurs at the restaurant:

– The restaurant promotes negotiation and mediation between parties to maintain customer trust in our service.

– Customers complain about the restaurant’s service

Email: khoibepnhatrang@gmail.com

Fanpage: facebook.com/Khoibep19hatgiang

Hotline: 079 989 5000 

The customer care department will receive customer complaints. Depending on the nature and level of the complaint, the restaurant will have specific measures to assist customers in resolving the problem.